Delete your account & data
How to permanently delete your Ascend account (app.ascend.system) and everything tied to it.
Fastest: delete it in the app
- Open Ascend and log in.
- Go to Settings → Danger Zone.
- Tap Delete My Account and type DELETE to confirm.
Your account is immediately scheduled for deletion and you're logged out. Your data is then permanently removed within 30 days. If you have an active subscription, cancel it first in Google Play (Payments & subscriptions → Subscriptions) so you aren't billed again.
Changed your mind?
Log back in with your usual email and password any time within that 30-day window and your account is automatically reinstated, with all your data exactly as it was — nothing is touched during the grace period. After 30 days, deletion is final and cannot be reversed.
Can't get into the app?
Email privacy@joinascendapp.com from the address on your account with the subject "Delete my account". We verify ownership and schedule the same 30-day deletion for you (usually confirmed far sooner than 30 days, even though the underlying data removal follows the same grace-period timeline as the in-app path).
What gets deleted (once the 30 days are up)
Everything associated with your account is permanently removed:
- Your email and login credentials.
- Your character, level, rank, stats, and titles.
- All quests, habits, streaks, sleep logs, food/macro logs, and achievements.
- API keys, referral data, and any push-notification tokens.
What we keep, and for how long
During the 30-day grace period your data is kept exactly as-is, solely so you can reinstate your account by logging back in — it is not used for anything else. After the grace period, we retain nothing that identifies you, with one narrow exception: minimal payment/transaction records that Apple, Google, or Stripe and tax/accounting law require us to keep. These are held only as long as legally required and are never used to re-create your profile.